There are questions everyone asks when it comes to their child and entering daycare. Chapter1 Daycare has put together some of our more commonly asked questions to hopefully help you find the answers you need.
If your question is not answered below, do not hesitate to reach out to us with your questions.
Sometimes parents just need some time to themselves! Whether you are a stay at home parent who needs a day or two to get some important things done without distractions or you’re a work from home parent who needs a few hours daily without having to get snacks, timeouts or to clean up, day care could be very beneficial for your child too. Daycare can be great socialization for your child, as well as a much needed break for everyone. Daycare is the stepping stone to future education, and Chapter1 Daycare is prepared to help both you and your child/ren transition easily.
It was previously accredited by Accreditation Of Early Learning & Care Services (A E L C S) but this was eliminated in 2019 by the Provincial Ministry and integrated in Childcare Licensing Regulations. We continue to maintain the standards as they are above and beyond the licensing requirements and focus on outcomes for children, families, staff and community to support children’s optimal early learning and development.
7:00 AM to 5:30 PM Monday through Friday. We are closed on all Statutory holidays.
Yes! All our staff have the necessary training and certification to care for your child.
Provincial laws stipulate the maximum number of children allowable per staff member. As a general rule the ratio is as follows:
Infants less than 12 months – 1:3
Infants 12 months to less than 19 months – 1:4
19 months to less than 3 years – 1:6
3 years to less than 4.5 years – 1:8
We know feedback is essential for you as the parents. The fact is, we’re there and you’re not, and we understand this is already difficult on you. We strive to provide all the necessary feedback on your child’s growth pertaining to Social, Physical, Intellectual, Cognitive, and Emotional aspects. We have a Daily Activity Report that provides you with a full grasp of your child’s development while within our care at Chapter1 Daycare.
The daycare is closed on statutory holidays and mandatory public closures.
Please contact us prior to registration regarding any applicable fee.
Please email info@chapter1daycare.com to request a fee chart.
Please see the Contact Us section.
Chapter1 Cares is the name of the Concierge Team that is independent of the daycare core staff and caregivers. The team is here to address any questions or concerns you may have about registration, your child, or for that matter any general question that you may need an answer for but don’t want to waste your precious time searching for online.
Email info@chapter1daycare.com and indicate which location you are interested in, age of child, and from which month you intend to commence.
Please email info@chapter1daycare.com to request a registration link.
Interac Etransfer to info@chapter1daycare.com. All fees are due by the 5th of each month. Invoices are generated on the 1st of each month.
We charge a late penalty of $1 per minute following closing time. We require last pick up be no later than five minutes prior to closing time as our staff also need time to close after last child leaves. We charge a $50 late fee on unpaid invoices after the 5th of each month.
Street parking or parkades only at downtown location. There is on-site free parking at our Royal Oak location.
Please send your resume to info@chapter1daycare.com
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